Gene Lee - Strategic Business Alignment Expert

"I help executive teams target strategy & alignment to achieve SMART business objectives."

Connect on LinkedIn
Where I've Created Value
Kaseya

Developed Go-To-Market strategies and product roadmaps that generated significant revenue multiples.

Salucro

Rebuilt fintech mPOS app generating a 700X revenue multiple and boosting adoption to over 1,000 users within 6 months.

EduCon

Launched new project management program that generated a 75X revenue multiple and boosted CSAT scores by 16%.

A Powerful Strategist

As a Lean Six Sigma Black Belt with over a decade of experience, I inform executive leaders and Boards on data-driven roadmap development, decision-making, and strategic deployment models that have generated 75X to 700X revenue multiples.

  • Developed Go-To-Market strategies and product roadmaps for multiple successful platforms
  • Implemented strategic alignment, prioritization, and change management models
  • Created portfolio management strategies with SMART objectives at all levels
  • Prevented millions in sunk costs through strategic analysis
A Customer Evangelist

I am a customer advocate and expert in capturing & analyzing Voice of the Customer feedback, translating this data into program & product development initiatives that create happy customers.

  • Developed complete customer journey pipelines with defined SLAs and KPIs
  • Boosted CSAT scores at Educon by 16% from 8.0 to 9.7
  • Rebuilt fintech app generating 700X revenue multiple with 9.7 CSAT score
  • Conducted competitive research for market differentiation
A Financial Guru
1
Revenue Growth

Enabled 75X to 700X revenue multiples at underperforming business units through strategic alignment and customer-focused initiatives.

2
Cost Reduction

Achieved $33k out of $53k monthly target COGS reduction (62% of annual goal) through Q1 2020 for SaaS infrastructure.

3
Risk Mitigation

Saved over $2 million annually by preventing faulty expansion strategy into Australian market through thorough analysis.

With 15+ years of financial & business management experience, I excel at P&L optimization, cost benefit analyses, and business case development that drives measurable results.

Areas of Expertise
Strategic Planning

Developing comprehensive roadmaps and strategic deployment models that align with business objectives and drive measurable results.

Customer Experience

Capturing Voice of Customer feedback and translating it into powerful customer experiences that boost satisfaction and loyalty.

Process Optimization

Implementing Lean Six Sigma methodologies to streamline operations, reduce costs, and improve efficiency across organizations.

Additional expertise includes Portfolio Management, Agile (SAFe), Go-To-Market Strategy, and Financial Performance Management. Certified in Lean Six Sigma Black Belt, PMP, ITIL, and as a Certified Scrum Master.

What My Colleagues Say

"Gene is a valuable asset to any software company. He has great domain knowledge in the IT space and vast experience in Product/Program/Project roles. His hard work, dedication, and moral ethics are second to none."

— Mickey Presiach, MBA, PMP, PSM, UplandMe, Inc.

"Gene is an intelligent, thoughtful, and seasoned IT product and project manager. Gene is great at working with key stakeholders and turning these stakeholder interactions into requirements and execution plans."

— Michael Yang, Senior Director of Product Management, Elastic

Let's Connect
What I'm Looking For

I'm seeking a senior executive role focused on strategy and alignment around customer experience, product development, and financial performance. I excel at translating customer feedback into profitable experiences and optimizing business processes across enterprises.

My leadership philosophy: take care of your employees and customers, and you'll take care of business. I believe in honest communication, mentorship, and driving teams toward a shared vision.

Get In Touch

Thank you for visiting my professional profile. I look forward to turning your challenges and problems into success stories. Please feel free to contact me.

Made with